Frequently Asked Questions

Everything you need to know about your crafting and beauty supplies.

How long will it take for my order to ship?

Most orders are processed and shipped within 1-3 business days. During peak holiday seasons, processing may take up to 5 business days.

Can I return essential oils or fragrance oils?

To ensure the purity and safety of our products, we do not accept returns on essential oils, fragrance oils, or other liquid raw materials once they have left our warehouse.

Do you offer wholesale pricing for bulk orders?

Yes, we offer tiered volume discounts on many of our products. Please check the specific product pages for bulk pricing tables or contact our sales team for large-scale requirements.

Are your fragrance oils phthalate-free?

The majority of our fragrance oils are phthalate-free. You can find specific allergen and safety data sheets (SDS) linked on each individual product page.

Do you ship internationally?

Currently, we ship throughout North America. Shipping rates and delivery times vary by location and are calculated at checkout based on the weight of your supplies.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.